Help
Frequently asked questions
Orders, shipping, returns and payment. If your question is not here, message us.
Orders
Once your order is dispatched, you'll receive a confirmation email with a tracking number. Use this number to track your order on our website or on the shipping carrier's site.
We are unable to change or cancel orders once they are placed. Please review your order carefully before confirming your purchase.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal.
Shipping and returns
Yes. During checkout, enter your shipping address to confirm eligibility. For specific questions, email us at accentsartss@gmail.com.
Our Shipping and Returns page has the full instructions. If you need help, email us at accentsartss@gmail.com within 30 days of receiving your order.
Customers pay any customs or import duties in their destination country. Shipping costs are calculated at checkout from your location and the weight of your order.
Email us at accentsartss@gmail.com within 7 days of receiving the item and we will guide you through the return.
Payment
Enter your discount code at checkout in the field provided. The total will update.
Yes, in a range of values.
Email us at accentsartss@gmail.com, message us on WhatsApp on +233 273 631715, or call during working hours.
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Still have a question?
Message us and a member of the team will reply during working hours, Monday to Friday, 8am to 5pm.