Orders:

1. How can I track my order?

  • Once your order is dispatched, you'll receive a confirmation email with a tracking number. Use this number to track your order on our website or the shipping carrier's site.

2. Can I modify or cancel my order after placing it?

Unfortunately, we are unable to modify or cancel orders once they are placed. Please review your order carefully before confirming your purchase.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for a secure and convenient checkout experience.

Shipping & Returns:

1. Do you ship internationally?

Yes, we offer international shipping. During checkout, enter your shipping address to confirm eligibility. For specific inquiries, contact us at accentsartss@gmail.com.

2. How do I initiate a return?

Visit our "Returns & Refunds" page for detailed instructions. If you need assistance, email us at accentsartss@gmail.com within 30 days of receiving your order.

3. Are there any additional fees for international orders?

Customers are responsible for any customs or import duties in their destination country. Shipping costs are calculated at checkout based on your location and order weight.

4. What if I receive a damaged or defective item?

We apologize for any inconvenience. Contact us at accentsartss@gmail.com within 7 days of receiving the item, and we will guide you through the return process.

Payment:

1. How do I apply a discount code?

Enter your discount code at checkout in the designated field. The total will be adjusted accordingly.

2. Do you offer gift cards?

Yes, we offer gift cards in various denominations. They make the perfect gift for any occasion.

3. How can I reach customer support?

For any inquiries or assistance, feel free to email us at accentsartss@gmail.com. Our customer support team is here to help.

If you have additional questions, don't hesitate to contact us. Thank you for choosing Accents & Art!